01
Free assessment
We spend 30 minutes together. We map what you have, what’s working, and what’s fundamentally broken.
What we do
Network to cloud to phones—one relationship.
We provide comprehensive IT support for small businesses across Reno, Sparks, Carson City, and the Tahoe-Reno Industrial Center. When you work with us, we replace the patchwork of separate vendors most growing businesses end up with.
Daily Ops
01 — Daily Support & Operations
The everyday stuff. Done right.
This is the work that keeps your team productive on a Tuesday afternoon. Workstations, mobile devices, email, and the unglamorous calls that come in when an employee just can’t get something to work. Instead of submitting a ticket into a black hole, your team calls us. We troubleshoot the issue, take ownership of the problem, and follow through until it’s fixed. Behind the scenes, we manage all the patching and remote monitoring so your machines stay secure without you having to ask.
See Daily Support details
Security
02 — Network & Security
Networks that hold up. A real plan for when something goes sideways.
Reno buildings can be quirky, and we’ve wired enough of them to know exactly where the dead spots hide. We design wired and wireless networks that actually handle your team’s workload. More importantly, we put a real security plan in place. That means encrypted backups, proactive firewalls, and an incident response plan so you aren’t left guessing if the worst happens.
See Network & Security details
Cloud
03 — Cloud & Communications
Microsoft, Azure, AWS, and phones that ring on the first try.
Cloud platforms only save you time if they are set up correctly the first time. We handle your Microsoft 365, Azure, or AWS migrations so your team can work securely from anywhere. If you need a modern phone system, we implement VOIP solutions that actually connect. Most of our cloud migrations are set up in a week, not a quarter, and we make sure you aren’t paying for licenses you don’t use.
See Cloud & Communications details04 — Strategic IT Planning
A partner, not a vendor.
This is the work that isn’t about today’s support tickets—it’s about whether your technology will hold up six months from now when you hire five more people. We sit with you, look at the next year, and tell you what we see. We handle your office moves, manage your vendors, and procure your hardware so you can stay focused on running your business.
How we work
Four steps. No discovery-phase theater.
Most clients are fully cut over in under a week. Here’s exactly what that looks like.
02
Written plan
We write a one-page roadmap detailing the work we need to do, the order it will happen, and a clear, recurring number for the ongoing support.
03
On-site cutover
We come to you. Most of our clients are switched over to our systems in under a week, with absolutely no downtime for their staff.
04
We answer
From day one onward, your calls go to a human on our team. Tickets get followed through, and you get back to running your business.
RENO · SPARKS · CARSON CITY · TRIC
Ready for IT that just works?
Let’s start with a free 30-minute assessment. We’ll map what you have, tell you what’s working, and give you a written plan. No high-pressure sales. No discovery-phase theater.